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EasyRecovery is best understood as a ladder rather than a single product: Free and Home cover ordinary deleted/formatted/damaged-volume cases, Professional and Premium add imaging, diagnostics, cloning and media repair, and Technician/Toolkit move into RAID recovery and multi-system commercial use. RAID and imaging depth is edition-dependent — don't assume the whole family is a specialist RAID suite from the brand's recovery-lab reputation alone.

Host platform and file systems

Current product material ships separate Windows and Mac builds. Keep host OS and recoverable file system as two different facts: current Windows-oriented documentation names FAT, exFAT and NTFS explicitly, current Mac material names HFS, HFS+ and APFS, and upper-tier comparison material also documents Ext2/Ext3/Ext4 recovery — that Linux-filesystem line does not by itself mean a native Linux desktop edition exists.

Recovery scenarios and scan modes

Official material covers deleted files, reformatted storage, corrupt/damaged/deleted volumes, HDDs and SSDs, USB and external drives, memory cards, and optical media, through documented Quick Scan and Deep Scan modes. Current pages also describe rebuilding corrupt, damaged or deleted FAT, NTFS and exFAT volumes on Windows and Apple file-system recovery on Mac. EasyRecovery combines file-system-oriented recovery with deeper/raw search modes in the higher editions — exact behavior depends on the recovery mode selected and the edition installed, so treat "Deep Scan" as a broader search rather than assuming it is always pure signature-only carving.

Imaging and cloning

Professional is documented with disk-image creation; Premium adds HDD/SSD cloning on top of that. Advanced multipass or defect-map-aware acquisition for a physically struggling drive is not established by the primary sources reviewed for this listing — treat EasyRecovery's imaging as a software-level convenience for a working drive, not a substitute for hardware-assisted acquisition on a mechanically failing one.

RAID

Technician currently documents lost or formatted RAID volumes, RAID 0, RAID 5, RAID 6, virtual RAID construction, and a Windows RAID workflow; a separate official Ontrack release describes physical and virtual RAID 0/5/6 with automatic detection and raw recovery. That's meaningful, edition-dependent RAID support — RAID 0/5/6 and virtual RAID are documented, but specialist manual parameter control or custom-layout depth beyond what's described above should not be assumed.

Virtual disks and media repair

Current official Windows comparison material names VMDK, VDI, VHD and VHDX as supported virtual-disk formats; snapshot-chain reconstruction isn't established by that material and shouldn't be inferred from plain virtual-disk support. Premium and higher editions separately document corrupt photo and video repair — keep that distinct from data recovery itself, since repair can reconstruct a damaged file structure but cannot recreate payload that was actually overwritten or is otherwise gone.

Important limitations

RAID capability is not present equally across the lineup — the Free and Home tiers are plain logical-recovery tools. Image creation in Professional/Premium is not proof of advanced unstable-media acquisition, and file repair is not equivalent to recovering data that no longer exists. A mechanically unstable drive — clicking, not spinning up, or failing S.M.A.R.T. attributes — is an acquisition/lab problem before any recovery software, EasyRecovery included, should touch it.

Features verified September 2026 directly from Ontrack's own EasyRecovery product and comparison pages. Ontrack does not publish a single fixed retail price list across editions on the pages reviewed for this listing — check ontrack.com for current pricing and any regional or promotional variation before buying.